Terms and Conditions
Please read these terms carefully before using our services.
1. Agreement
1.1 Agreement Overview
This document constitutes an agreement ("Agreement") delineating the terms and conditions for the use of the MyBouquet.co.uk website ("Services"), encompassing its various services and products.
1.2 Parties to the Agreement
The Agreement establishes a contractual relationship between the user ("Customer") accessing the Services and MyBouquet Limited ("MyBouquet"), a company incorporated under the laws of England and Wales.
1.3 Acceptance of Terms
By accessing or using the Services, you explicitly acknowledge and consent to adhere to the terms of this Agreement. If you dissent from any provision within this Agreement, it is imperative to discontinue the use of the Services immediately.
1.4 Modification of Agreement
MyBouquet retains the prerogative to unilaterally update, modify, or substitute this Agreement without prior notice. We strongly advise you to regularly review this Agreement for any alterations. Continued use of the Services subsequent to the posting of amendments signifies acceptance of those changes.
2. Use of Services
2.1 User Registration Process
To access specific products and services offered by MyBouquet, users are required to furnish personal information during the registration process. Users commit to ensuring that all information provided to MyBouquet is correct, accurate, and up to date.
2.2 Purposeful Use of Information, Services, and Products
Users agree to access and employ the information, services, and products provided by MyBouquet solely for purposes sanctioned by the General Data Protection Regulation ("GDPR") and any applicable law, regulation, or generally accepted practices in their respective country.
2.3 Information Transfer
If users intend to transfer any information, services, or products provided by MyBouquet, such transfers must align with the GDPR and comply with any applicable law, regulation, or generally accepted practices in their respective country.
2.4 Access Channels
Users undertake not to access MyBouquet's provided information through any means other than the interfaces facilitated by MyBouquet and the Services.
2.5 Automated Access Restriction
Users commit not to access the Services through automated means, including but not limited to automated scripts, web scrapers, or web crawlers, excluding instances of search engine crawling.
2.6 Server Interaction Responsibility
Users agree not to engage in activities that interfere with or disrupt the web servers hosting the Services and any connected networks, including but not limited to excessive usage, requests, or downloads.
3. Payments and Refunds
3.1 Payment Processing
All payments to MyBouquet are facilitated through our Payment Service Providers, PayPal and WorldPay.
3.2 Order Processing and Technical Considerations
Due to technical constraints and unforeseen circumstances, MyBouquet cannot guarantee immediate order processing. Nevertheless, MyBouquet takes every necessary measure to expedite payment processing. In the majority of instances, payments are processed within minutes, and the acquired products will be promptly accessible to the Customer through the Website.
3.3 Refund Policy
Refunds are subject to MyBouquet's sole discretion. While MyBouquet retains the right to decline a refund request, a valid explanation will be provided to the Customer in the event of refusal.
4. Money Back Guarantee
MyBouquet extends a Money Back Guarantee ("Guarantee") to customers dissatisfied with their purchase. The Guarantee is subject to the following terms and conditions:
4.1 Single Application per Customer
The Guarantee is applicable only once per Customer. Customers are encouraged to assess their initial purchase thoroughly before committing to any additional transactions.
4.2 Refund Matching Purchase Amount
Customers will receive a refund equivalent to the exact amount of their initial purchase.
4.3 Eligibility Limited to Pay-as-You-Go Products
The Guarantee exclusively pertains to pay-as-you-go products, excluding all subscriptions and monthly plans.
4.4 Timeframe for Guarantee Invocation
To be eligible for the Guarantee, it must be invoked within 30 days of the original purchase.
4.5 Compliance with Agreement Terms
Customers availing the Guarantee must not be in breach of any terms and conditions stipulated in the Agreement.
5. Termination
We retain the right to terminate access to the Services immediately under the following circumstances:
5.1 Non-payment by Customer
If the Customer fails to remit any undisputed payment by the due date.
5.2 Breach of Agreement Terms
If the Customer breaches any of the terms outlined in this Agreement.
6. Warranty and Liability
6.1 Provision of Information, Products, and Services
The information, products, and services provided by MyBouquet are presented on an "as-is" basis without any explicit or implicit guarantees, conditions, or warranties regarding their accuracy.
6.2 Limitation of Liability
MyBouquet shall not be held liable for any loss or damage, including but not limited to the loss of income or business revenue, incurred by the Customer or any entities associated with the Customer due to the utilization of services provided by the Website.